Find answers to your questions about our handcrafted lanterns and services.
We use eco-friendly materials such as recycled metals, sustainable wood, and durable glass to ensure quality and sustainability.
Yes, we offer customization options for select designs. Contact our team to learn more about your customization possibilities.
Standard delivery takes 5-7 business days, while customized orders may take up to 14 days. We will provide tracking details upon shipment.
Yes, we ship to most countries. Shipping fees and times may vary depending on your location.
We accept returns within 30 days of delivery for unused items in their original packaging. Customized items are non-refundable.
To maintain your lantern’s beauty, clean it with a soft cloth and avoid using harsh chemicals. Store in a dry place when not in use.